Legal
Cookie & Storage Policy
Last updated: May 25, 2026
1. What we use
Tracya does not use advertising cookies, tracking pixels, or third-party analytics cookies. The table below lists every item stored in your browser when you use Tracya.
of_refresh_token - localStorage
PurposeStores your JWT refresh token to keep you logged in across browser sessions.
DurationUntil you log out or the token expires (30 days).
Third partyNo - set by tracya.io only.
of_auth - localStorage
PurposeStores your short-lived access token, user ID, and project ID to power the dashboard.
DurationUntil you log out or the access token expires (15 minutes).
Third partyNo - set by tracya.io only.
tracya_lang - localStorage
PurposeRemembers your language preference (EN or FR) across pages.
DurationUntil you clear browser storage.
Third partyNo - set by tracya.io only.
Stripe cookies - stripe.com
PurposeSet by Stripe when you visit the payment checkout page to process your subscription securely.
DurationVaries - see stripe.com/cookies-policy/legal.
Third partyYes - Stripe, Inc. (USA, Standard Contractual Clauses apply).
2. No advertising or tracking
We do not use Google Analytics, Meta Pixel, or any other third-party advertising or behavioural tracking tool. The Tracya widget embedded in your customers' apps also collects only anonymous, aggregated event data - no personal data from your end-users is ever sent to our servers.
3. Managing storage
You can clear the items above at any time by clearing your browser's site data for tracya.io and app.tracya.io. Note that clearing of_refresh_token and of_auth will log you out of the dashboard.
4. Contact
Questions about this policy: support@tracya.io